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The 10 Commandments of Telesales
Telecoach Video Series


Most companies fail to adequately judge sales performance because sales is seen as an art, with a number of hard-to-measure intangibles. Yet with our CallCoach© form, we are able to gauge an inside salesperson’s ability quite accurately.

Our exclusive CallCoach© form provides detailed inside salesperson analysis for current and future management. And our unique Telesuccess Grid© accurately assesses the critical combination of an inside salesperson’s communication and time management skills.

We use a graduated scale to focus on what’s working for your inside salespeople and what might require training. These results are immediately shared and addressed; weak spots are identified and improved, and we develop new sales and time-management goals for each person.

Our CallCoach© form covers:

  • Greeting
  • Headline
  • Probing/Qualifying
  • Presentation
  • Objection Handling
  • Closing
  • Call Etiquette
  • Familiarity/Product knowledge
  • Personality
  • Voice
  • Attitude
  • Workload
  • Organization/Contact Manager skills
  • Call Pace
  • Connect time
  • Intangibles
  • General analysis
  • Action plan


Please call for details