Insight Corporation: Sales increased from $250M to $5.3B. Program included sophisticated social media program.
Microsoft: Four separate projects. Software sales program rose from 12 agents to over 100. Calldown program yielded 300% increase in results.
Cisco Systems: Customer satisfaction improved 80%; overall sales performance improved 91%.
MityLite Mfg.: Sales rose from $13M to $54M annually with same head count.
Kinecta Federal Credit Union: Campaign averaged 2-300% above quota.
GE Capital (end-of-lease division): Auto purchases and re-leases increased by 37%.
Automated Training Systems: 60-fold revenue increase.
Over 200 clients in a wide variety of industries.
President, PACE/American Teleservices Association, Southern California Chapter.
Board of Directors, American Association of Inside Sales Professionals.
Author and columnist:
Writer, featured subject matter expert:
UCLA, UC Irvine, USC, guest lecturer, telesales.
